Dr. Isabella Maggioni is an Associate Professor of Marketing at ESCP Business School. Isabella’s research interests cover the area of consumer behaviour and psychology, with a specific focus on consumer well-being, identity-based consumption, and sustainable consumption behaviour in retail and tourism research settings. 

Isabella has published her research. in journals such as Journal of Business Research, European Management Journal, Journal of Retailing and Consumer Services, International Journal of Hospitality Management, and International Journal of Tourism Research. 

She has worked on applied research projects with world-leading organisations and delivered presentations to practitioners and academics across Europe, Australia and New Zealand on retail innovation, consumer and marketing trends, customer experience and service design.

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20 publications

ESCP Impact Papers

2024

DESMICHEL, P., B. , G. VOYER, I. MAGGIONI

Recapturing time: What luxury should be about

ESCP Impact Papers, 2024-47-EN

Academic Articles

2023

MAGGIONI, I., G. RANCATI

Neurophysiological responses to robot–human interactions in retail stores

JOURNAL OF SERVICES MARKETING, 37 (3), 261-275

ESCP Impact Papers

2023

DESMICHEL, P., I. MAGGIONI, S. VAFAINIA

Non-Fungible Tokens: Are they really so futile?

ESCP Impact Papers, 2023-10-EN

Academic Articles

2022

MAGGIONI, I., D. CORSARO

Sales Transformation: Conceptual Domain and Dimensions

JOURNAL OF BUSINESS AND INDUSTRIAL MARKETING, 37(3), 686-703

Academic Articles

2022

MAGGIONI, I., D. CORSARO

The transformation of selling for value co-creation: Antecedents and boundary conditions

MARKETING THEORY, 22 (4), 563-600

Chapters

2022

SYDOW, A., I. MAGGIONI

The new rise of artisanship in Kenya: evidence from artisan entrepreneurs

In: In The Artisan Brand, Jon Mulholland, Alessandra Ricci, and Marta Massi Edward Elgar, 157-176

Academic Articles

2021

JEBARAJAKIRTHY, C., D. MANISH, I. MAGGIONI, S. SANDS, M. DHARMESTI, C. FERRARO

Understanding on-the-go consumption: A retail mix perspective

JOURNAL OF RETAILING AND CONSUMER SERVICES, 58

Academic Articles

2020

MAGGIONI, I., S. SANDS, C. FERRARO, J. PALLANT, J. PALLANT , L. SHEDD, D. TOJIB

Consumer cross-channel behaviour: is it always planned?

INTERNATIONAL JOURNAL OF RETAIL AND DISTRIBUTION MANAGEMENT, 48 (12), 1357-1375

Chapters

2020

MAGGIONI, I.

Consumer-Retailer Identification Enhancing Consumer Well-Being

In: Handbook of Research on Retailing Techniques for Optimal Consumer Engagement and Experiences, F. Musso, & E. Druica IGI Global

Academic Articles

2019

MAGGIONI, I., A. DI GREGORIO, C. MAURI, A. MAZZUCCHELLI

Employability skills for future marketing professionals

EUROPEAN MANAGEMENT JOURNAL